Griptape, Inc. September 05, 2023
Overview
This Privacy Policy (“Policy”) describes the collection, use, and disclosure of information collected online by our website at https://www.griptape.ai/ (including any subpages or mobile versions thereof) or any other website where this policy is posted (each, a “Site” and collectively the “Sites”).
The Policy forms an agreement between you, whether personally or on behalf of an entity (“you” or “user”) and Griptape, Inc. (“Company”, “we”, “us”, or “our”). You and we are the parties – known as “data subjects” in certain privacy regulations – to which this privacy policy (“Policy”) applies.
The Company uses data primarily to help users of our content and services to make the most of their experience; and to instruct users on how to use such services. Through your continued use of our Sites or by willingly providing your Personal Information to us, you consent to the practices described in this Policy.
What information do we collect, and how do we use it?
For the purposes of this Policy, “Personal Information” means any information that can be used to help identify you as an individual, including your: name; address; online/social media accounts; employment information, email and telephone number; and any persistent identifier that can be used to recognize you over time and your activity across different services. We also may compile “Other Relevant Information,” which doesn’t directly identify a user but may further characterize your interest and behavior. Together, we refer to Personal Information and Other Relevant Information as “Personally Relevant Information.”
When you download content or register for an activity on our Site
To receive educational materials, or information about our services, you may choose to download an instructional guide, or register for a class. Personally Relevant Information may be collected at that time, in order to fulfill the request.
When you sign up to receive updates about Griptape
When you proactively sign up for updates about Griptape, we will add you to our email list. This list provides news about the Company, updates on our roadmap, software releases, and/or other information you may find useful. We will only use your Personal Information collected through this email sign-up in order to send you these communications.
You may choose to opt-in to other email communications from the Company. This may involve providing an email address, name and company information. This information will not be shared with third parties. You can later opt-out by notifying the sender of your desire to do so.
When you contact us through the Site
We request your name and email address if you contact us through our online contact form. We will use Personal Information collected through the contact form only as needed to respond to your inquiry.
Third party sites and services
Certain services on our site may be provided or powered by third parties. You may also visit other third party sites through links on our Site. While these parties may provide information to us, these third parties are not bound by this Policy and may have privacy policies of their own governing the use and disclosure of your Personal Information. Please read any policies of third parties before you choose to provide Personal Information to them.
Cookies and online tracking
Our Site uses cookies and related tracking technologies to enhance the features, performance and personalization of the Site experience. While most of the cookies respect your anonymity during browsing online, some may follow your activity on the site in order to better personalize interactions.
We use some services to measure the business usage of our website. This service shows us the company names and addresses based on the IP addresses of our visitors. We use this to distinguish between different visitors on our website, it sets a cookie named 'SNID' with a lifetime of two years.
With whom may we share your Personal Information?
We respect the privacy of our readers and do not sell or provide access to your Personal Information.
We typically do not share your Personal Information with unaffiliated third parties, except as necessary to complete a transaction or request. We reserve the right to share your Personal Information with our current or future affiliates, subsidiaries, parents, and partners who agree to abide by this policy.
Your Personal Information will be used with service providers who perform business functions on our behalf, or in the other circumstances noted below. For example, we may share certain Personal Information we collect with third parties such as providers of data hosting, accounting, processing services, CRM providers, or other providers of essential/internal business functions.
In limited circumstances, we may share Personal Information we possess as part of a sale or transfer of our business, or substantially all of our assets. We may also share Personal Information if we need to protect the interests of the Company, our customers, property, or the public, to the extent allowed by law. Similarly, we may share Personal Information with governmental authorities or otherwise in response to a legal request that we believe requires us to do so. We will share any such information to the extent we believe that request requires. Legal requests include, for example, search warrants, subpoenas, and other court orders. We may also receive legal requests or orders from jurisdictions outside the United States, in which case you consent for your Personal Information to be transferred to the applicable country.
What choices do I have about the collection, use, and disclosure of my personal or other information?
It is possible for you to use our Site without providing any Personal Information, but you may not be able to access certain content.
How can I access or update my Personal Information?
You may access or update any Personal Information we hold about you by sending an email to admin@griptape.ai using the contact information listed at the beginning of this Policy. We will provide you a statement of all data collected about you. We will respond to reasonable requests for revision and will provide access to the extent required by law.
For residents of California (as required by California law) the Personal Information we have disclosed about you to third parties for direct marketing purposes during the preceding calendar year (if any) is available upon request by contacting us.
How can I access or update my Personal Information?
You may access or update any Personal Information we hold about you by sending an email to admin@griptape.ai using the contact information listed at the beginning of this Policy. We will provide you a statement of all data collected about you. We will respond to reasonable requests for revision and will provide access to the extent required by law.
For residents of California (as required by California law) the Personal Information we have disclosed about you to third parties for direct marketing purposes during the preceding calendar year (if any) is available upon request by contacting us.
How long do you retain my personal information and communication preferences?
We consider your communication preferences to be current until you change your preferences.
You can unsubscribe at any time from any email newsletters or related communications by clicking on the unsubscribe link found at the bottom of such emails.
You may request that we delete all of your personally identifiable information at any time by emailing admin@griptape.ai. We will acknowledge receipt of the request, fulfill it within 30 days and send you confirmation when complete.
Is my Personal Information protected? What happens if there is a data breach?
We use reasonable security measures to protect any Personal Information held by the Company. We implement and regularly review various physical, procedural and technological safeguards that we believe will keep your Personal Information secure.
When becoming aware of a breach or suspected breach, we will notify the relevant supervisory authority within 72 hours. When the personal data breach is likely to result in a high risk to your rights and freedoms, we shall communicate the personal data breach to you without undue delay.
Google Workspace APIs are not used to develop, improve, or train generalize/non-personalized AI and/or ML models.
International guests
If you are accessing this Site from outside of the United States, you consent to the transfer of your information to the United States, and the processing, use, and sharing of your information in accordance with this Privacy Policy. We comply with the E.U.-U.S. Privacy Shield and related frameworks for international data transfer. Regardless of where your information is collected or transferred, the information will be treated in accordance with this Privacy Policy.
Minor Users and COPPA
The Company complies with the Children’s Online Privacy Protection Act (“COPPA”). This site is neither directed at nor intended for minors under the age of 18. In the event that we have inadvertently collected Personal Information from a user under age 13, we will promptly delete it, in compliance with COPPA. Do not use this Site if you are under the age of 18.
Additional Agreements
This Policy is incorporated into our Terms of Service and may include terms that are defined in that agreement. You may also be bound by other commercial or non-commercial terms and conditions (each an “Additional Agreement”). In the event of a conflict between this Policy and an Additional Agreement, the Additional Agreement will supersede. Further, you may arrive at a third-party site or service when using our Site or a certain feature, in which case this Policy does not apply. Please review the policies of any third party to learn how they may treat your Personal Information.
Limitation of liability
By providing us with any Personal information, you expressly and unconditionally release and hold harmless the Company, its parents, subsidiaries, affiliates, related companies, and their respective shareholders, owners, members, directors, officers, employees, and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected Personal Information. In addition, while we take reasonable steps to prevent third-party companies from making unauthorized use of your personal information, we cannot be held liable for any injuries, loss, or damage of any kind arising from or in connection with the use and/or misuse of your collected Personal Information by those third parties.
Changes to this policy
This policy may change from time to time. We will post the most current version of this policy on our website with the effective date indicated. Your continued use of our Sites means you consent to the terms of any Policy revisions.